If a child makes an allegation of abuse to you, you should:
- Stay calm and reassure the child
- Make sure you do not ‘interrogate’ the child
- Listen attentively and patiently to the child and not interrupt if they are recalling specific events
- Make sure that the child is not caused any unnecessary distress
- Tell the child that you have to report the incident to the CPLO immediately. (The CPLO will assess whether a child is in need or at risk of significant harm). Be honest with the child and explain that whilst the allegation will remain confidential it will be discussed with appropriate staff and authorities where it is thought necessary.
- If a child does disclose to you ensure that when recording the disclosure the child’s exact words are used, not your interpretation of what they said.
If you can write down what the child tells you, do so, if it is not appropriate at the time, make sure you do as soon after the event as is possible. This may be used as supporting evidence upon request by the appropriate authorities.

